Scale your calls
from 30k to 200k
with AI.
We build Voice AI that handles debt-consolidation outreach end-to-end — qualifying borrowers, lowering call-center cost, and lifting payment consistency for lenders like Credit Acceptance.
The numbers,
up front.
These are the gates we measure every voice deployment against. Anything less and the system isn't ready for borrower contact.
/ 03 — Value for the lender
Built for Credit
Acceptance & peers.
Automate the first 80% of every borrower call.
Adishen's Voice AI qualifies, educates, and routes — from "how does this work?" to a soft-credit-check link sent before the call ends. Your agents only touch the conversations that move the most money.
Cut contact-center cost without dropping CSAT.
We replace the bottom of the queue, not the top. The result is a per-call cost that scales with compute, not headcount — and a borrower experience that consistently outperforms human-only baselines on satisfaction and consent.
Lift payment consistency and on-time rates.
Persistent, polite, FDCPA-aware reminders that meet borrowers on the right channel at the right hour. Outcomes improve because nobody falls through the cracks — and because every call is logged, scored, and learned from.
Deepen engagement on the accounts you keep.
Personalized check-ins, payment-plan adjustments, and proactive outreach when life events surface in the data. Borrowers stay enrolled longer; lifetime value compounds.
/ 04 — Platform capabilities
The stack beneath
every call.
Cloud Infrastructure
Multi-region deployment on the hyperscaler of your choice — with VPC peering, encryption at rest and in flight, and per-tenant isolation that satisfies banking-grade audits.
- →AWS · GCP · Azure
- →VPC peering & PrivateLink
- →Per-tenant data isolation
- →Disaster recovery · 15-min RPO
Telephony Integration
Drop-in to the contact-center stack you already operate. We bridge to your dialer, IVR, and CRM in days, not quarters — keeping numbers, queues, and routing intact.
- →Twilio · Genesys · Five9 · NICE
- →SIP & WebRTC ingress
- →Call-recording & QA hooks
- →Number portability
Enterprise DevOps
Production-grade observability, gated releases, and an evaluation harness that gates every model promotion on the KPIs the business actually pays for.
- →SOC 2 · HIPAA pipelines
- →Tracing, logs & call-level replay
- →Canary + shadow deployment
- →On-call rotation included
Voice AI Partners
We compose best-of-breed model providers behind a stable interface, so you get the latest improvements without vendor lock-in — and we negotiate the contracts.
- →Top-tier LLM & TTS partners
- →Custom branded voices
- →Multi-lingual: EN / ES / FR
- →Quarterly model upgrades
/ 05 — Who we are
Operators who've
shipped this before.
/ Track record
The Adishen team has spent careers building, launching, and scaling Voice and Digital AI for contact centers — from the call-routing layer up through the conversation policy.
We are practitioners first: every recommendation is something we have shipped into production at Fortune 500 and venture-backed scale, in regulated and non-regulated industries alike.
/ Our expertise
- Data & AI Engineering
- Voice AI Platforms
- Banking Compliance
- Real-Time Analytics
- Large-Volume Calls
- Contact-Center Operations
/ 03 — Method
A repeatable path
from thesis to production.
Explore
Six weeks of structured discovery: an AI strategy that aligns ventures with business goals, identifies the highest-ROI opportunities, and de-risks the bets you place.
- →Stakeholder + workflow audit
- →Opportunity-cost map
- →Build vs. buy matrix
- →Quantified ROI thesis
Prototype
Proof-of-concept and product development engagements that bridge research and production — closing the gap between theoretical model performance and a system real customers can use.
- →End-to-end POC in 4–8 weeks
- →Reference architecture
- →Evaluation harness
- →Go / no-go scorecard
Educate
Tailored briefings for C-suite and board: the working vocabulary, mental models, and governance frameworks needed to integrate AI into the strategic vision of the firm.
- →Executive workshops
- →Board-level governance playbooks
- →Talent + org-design guidance
- →Vendor-landscape mapping
Execute
We partner with your team and our ecosystem of integrators to deliver, harden, and scale the right solution — and stay on the line until the SLA is met and the numbers move.
- →Build & deploy partnership
- →SLA-backed performance gates
- →Operating model + runbook
- →12-month roadmap & handoff
/ 07 — Experience the demo